24/7 Emergency Dispatch

When every second counts, who answers the call?

The Emergency Communication Center of Oklahoma City provides round-the-clock public safety telecommunications, dispatching first responders and coordinating critical communications across the nation's 5th-largest city.

24/7 Always Active

73102 Oklahoma City

1911 Non-Emergency Line

Emergency communication center dispatch operations room with multiple monitors and operators

Emergency Line

Dial 911 for emergencies

Communication operators at work in a professional dispatch environment

About Us

The voice behind Oklahoma City's first responders

Located in the heart of downtown Oklahoma City at 715 Robert S. Kerr Avenue, the Emergency Communication Center serves as the critical link between the public and emergency services. Our trained telecommunications operators answer calls, process dispatches, and coordinate responses that save lives every single day.

We are more than a dispatch center — we are the first point of contact during Oklahoma City's most critical moments. Every call we take is handled with professionalism, compassion, and the urgency the situation demands.

Certified public safety telecommunications operators

State-of-the-art dispatch and communication technology

Continuous operation — 24 hours a day, 365 days a year

What We Do

Comprehensive public safety communications

From emergency dispatch to non-emergency information lines, our center provides the communication backbone that keeps Oklahoma City safe around the clock.

Emergency Dispatch

911 calls are answered by trained professionals who gather critical information, provide pre-arrival instructions, and dispatch the appropriate emergency services — police, fire, and EMS — with precision and speed.

Public Safety Answering Point

As a certified PSAP, our center receives and processes all emergency and non-emergency calls for Oklahoma City, ensuring that every call is routed to the correct responding agency without delay.

Non-Emergency Line (1911)

For situations that don't require an immediate 911 response, our non-emergency line at 1911 connects callers with the appropriate department — from noise complaints to property crime reports — so emergency lines remain available for true emergencies.

Radio Dispatch & Coordination

Our operators manage radio communications between dispatch and field units across all city departments, ensuring coordinated responses and real-time situational awareness during incidents of all sizes.

Records & Reporting

Every call, dispatch, and interaction is documented with accuracy. Our center maintains detailed records that support law enforcement investigations, administrative reviews, and public records requests.

Community Support

Beyond dispatch, we serve as a communication resource for the community — providing information, directing residents to city services, and maintaining the trust that comes with being the first voice people hear in their time of need.

Why It Matters

The standard behind every call we answer

Our center operates at the highest level of public safety telecommunications, meeting rigorous certification standards to ensure every Oklahoman receives reliable, professional emergency communications.

24/7

Uninterrupted Coverage

Our center never closes. Every hour of every day, certified operators are ready to answer your call and coordinate a response.

Certified Operators

Our telecommunications specialists complete rigorous training and maintain Public Safety telecommunicator certification through the State of Oklahoma.

GPS

Advanced Technology

Modern dispatch systems, GPS location tracking, and digital radio networks ensure that help is directed to the right place — every time.

OKC

Local Expertise

Our operators know Oklahoma City — its neighborhoods, its roads, its agencies. That local knowledge makes every dispatch faster and more effective.

Serving Oklahoma City

Protecting a city that never stops moving

Oklahoma City is a vibrant, growing metropolis — and with nearly 700,000 residents, the volume and variety of calls our center handles is substantial. From traffic accidents on I-44 to medical emergencies in the Plaza District, our operators are the steady voice guiding every response.

Located at 715 Robert S. Kerr Avenue in downtown Oklahoma City, our center is physically positioned at the heart of the city we serve — close to the agencies we coordinate with and central to every neighborhood we protect.

Police, fire, and EMS dispatch coordination

Non-emergency line: 1911

Emergency line: 911

Serving all of Oklahoma City and surrounding areas

Downtown Oklahoma City skyline and urban landscape

Get In Touch